- Excellent article from A List Apart on the strained relationship between seriousness and aesthetics and the latter’s affects in user decision making.
- Jennifer Bove discusses five aspects of the concept of Service Design
- Jared Spool lays out the key guidelines for icons
- Intentional Design says Content is Contextualized Data
- Jakob Nielsen wants web designers to cease with the password masking
- UX Matters writes about experience design for social media
- New to me: A good list of UX Deliverables
- 10 low-budget tools for increasing usability of a site
- Interesting eye-tracking study comparing Google to Bing
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