- Marti Hearst’s new book Search User Interfaces is available for free on the web
- Design with Intent has a very interesting toolkit which boils down to several design patterns in poster format
- The same blog also has a post modeling different types of users: pinball, shortcut, and thoughtful users
- Tyner Blain has some tips for writing complete user stories when building personas
- UXMatters has a post on the Laddering Interview Technique which is claimed to assist in “eliciting goals and underlying values”
- Semantic Foundry talks about an interesting approach using Design Ethnography and Mood Maps
- User Focus has a list of 247 Web Usability Guidelines that can be downloaded to Excel
- New to me: Don Norman has a Ted Talk on 3 ways good design makes you happy
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